Privacy and Cookies



What are cookies?

Cookies are small text files which are stored on your browser or your computer's hard drive when you visit our website. The file is added to your browser or hard drive and the cookie allows the server to recognise you when you order a product or when you revisit.

Please note that cookies can't harm your computer. Cookies cannot be used by themselves to identify you.

You can find more information about the cookies used on our web site and the reasons why in Our use of cookies. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site.

The cookies we use on this website are:

-Google Analytics Analytics : are used by almost every website to track visitors to a website in order to understand how the website is being used and to identify points that require improved user experience. We use a third party tool created by Google to do this.

Third Party Use of Cookies

You may notice some cookies on our website that aren't related to The Sanctuary. If you go on to a web page that takes you to a third party's site you may be sent cookies from these websites. Examples of third-party cookies we use are in relation to Facebook, Twitter and EMV Postclick, the latter being used to track sales from our emails. We do not control the dissemination of these cookies and you should check the relevant third party websites for more information about the use of these third party cookies.

Managing Cookies

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you enter our site. You can block cookies by following the instructions on your browser (usually located within the 'Help', 'Tools' or 'Edit' facility). To find out how to do this on the browser of your mobile phone you will need to refer to your relevant handset manual. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.